Privacy Policy
This page explains, in plain terms, what happens to your information when you visit this website. Your privacy matters, and the aim here is to be open about what is collected, why, and what choices you have.
What Information Is Collected
Most visitors can browse without telling us anything about themselves. The information gathered falls into two groups:
- Details you choose to share, such as your name and email address when you send a message or sign up for updates.
- Details collected automatically, such as the type of device and browser you use, the pages you view, how long you stay, and a general location based on your connection.
How Your Information Is Used
Information is used only for sensible, limited purposes:
- replying to your questions and messages;
- understanding which pages are useful so the site can be improved;
- keeping the website secure and spotting misuse;
- sending updates, but only if you have asked to receive them.
Your details are never sold.
Cookies
Cookies are small text files saved on your device. Some are needed for the site to work properly, while others help count visits or remember your preferences. You can block or delete cookies at any time through your browser settings. Turning some off may mean parts of the site do not behave as expected.
Sharing With Third Parties
Some trusted service providers help run this website, for example by hosting pages or measuring traffic. They only receive the information they need to do that job and must keep it safe. Information may also be shared if the law requires it. When you follow a link to another website, that site's own privacy rules apply, so it is worth reading them.
How Your Information Is Protected
Reasonable steps are taken to keep your information safe, including secure connections and limited access. Information is kept only for as long as it is genuinely needed. No method online is completely risk-free, but protecting your data is taken seriously.
Your Rights
You can ask to see the information held about you, have it corrected, or have it deleted. You can also object to certain uses or withdraw consent you have given earlier. Requests are answered as quickly as possible and free of charge in most cases.
Changes to This Policy
This policy may be updated from time to time. Any changes will appear on this page, so checking back now and then is a good idea. Please also read our Terms of Use, which explain the rules for using the site.
Getting in Touch
If you have a question or a request about your information, email info@champagneandflowers.co.uk or use our Contact page. We are happy to help.