Contact Us
Have a question, spotted something that doesn't look right, or simply want to share your thoughts? We'd be glad to hear from you. This page explains the easiest way to reach us, what to include in your message, and what you can expect once you've written in.
How to Reach Us
The best way to get in touch is by email. Please write to us at info@champagneandflowers.co.uk and a member of our team will read your message personally. We don't use automated replies to answer questions, so every response comes from a real person.
What You Can Contact Us About
People get in touch for all sorts of reasons. Some of the most common include:
- Corrections: if you believe a detail on one of our pages is out of date or inaccurate, tell us which page and what needs changing.
- General questions: if something we've written isn't clear, we're happy to explain it in plainer terms.
- Feedback: suggestions for new topics or ways to make the site easier to use are always welcome.
- Business enquiries: partnership or media requests can be sent to the same address.
Helping Us Help You
A little detail goes a long way. When you write, it helps if you include:
- The web address of the page you're asking about
- A short, clear description of your question or concern
- Any dates or screenshots that might be relevant
Please don't send passwords, card numbers or other sensitive personal details by email. We will never ask you for them.
When to Expect a Reply
We aim to respond to most messages within two to three working days. During busy periods or public holidays it may take a little longer, but we do read everything that arrives. If your message is about a correction, we'll let you know once the page has been reviewed.
Your Information
Anything you share with us is used only to answer your message. To find out how we store and protect your details, please read our Privacy Policy. For the rules that apply when using this website, including how our content should be used, see our Terms of Use.
A Quick Note
We publish independent information and are not able to resolve disputes with third parties or access personal accounts held elsewhere. If you have an issue with an outside service, contacting that provider directly will usually be the quickest route to a solution.
Thank you for taking the time to reach out. Your messages help us keep this site accurate, useful and easy to read for everyone.